Effective Date: July 2026
Anne Lanka Tours is committed to protecting the privacy and personal information of all our customers, website visitors, and enquirers. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, how it is protected, and what rights you have with respect to your information.
By using our website, submitting an enquiry, or making a booking with Anne Lanka Tours, you acknowledge that you have read and understood this Privacy Policy.
Depending on the nature of your enquiry or booking, we may collect the following categories of personal information:
We only collect personal data that is necessary for the purpose for which it is being obtained. We do not collect sensitive personal data beyond what is required to deliver our services.
We collect personal information through the following channels:
When you visit our website, we may also collect non-personal technical data such as your browser type, device type, IP address, pages visited, and time spent on our site. This information is collected via cookies and similar tracking technologies and is used solely to improve the functionality and user experience of our website.
The personal information you provide to Anne Lanka Tours is used for the following purposes:
We will not use your personal information for any purpose incompatible with the purposes set out above without first obtaining your consent.
Anne Lanka Tours takes the security of your personal information seriously. We implement the following measures to protect your data:
While we take all reasonable precautions to safeguard your data, no method of data transmission or storage can be guaranteed to be entirely secure. If you believe that any information we hold about you has been compromised, please contact us immediately at the details provided at the end of this document.
Anne Lanka Tours does not sell, rent, or trade your personal information to any third party. We share your data only when necessary to provide the services you have requested or when required by law. Information may be disclosed to the following categories of recipients:
All third-party service providers with whom we share your information are engaged on the basis that they will handle your data responsibly and in accordance with applicable privacy standards. We do not authorise third parties to use your information for any purpose other than the delivery of the services arranged on your behalf.
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small text files stored on your device when you visit our website.
You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain features on our website. By continuing to use our website without adjusting your cookie settings, you consent to our use of cookies in accordance with this Privacy Policy.
We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, to provide ongoing services, or to comply with applicable legal, regulatory, or contractual obligations. Once your information is no longer required, we will securely delete or anonymise it in accordance with our data retention practices.
For customers who have made a booking, we typically retain records for a period of up to seven (7) years following the completion of your travel, in line with standard business record-keeping and legal requirements.
As a customer of Anne Lanka Tours, you have the following rights in relation to your personal information:
To exercise any of the above rights, please contact us using the contact details provided at the end of this document. Requests will be acknowledged promptly and processed within 14 business days. We may request that you verify your identity before acting on any request relating to your personal information.
As Anne Lanka Tours serves customers from around the world, it may be necessary to share your information with service providers or partners located in other countries. Where such transfers occur, we take reasonable steps to ensure that your information is protected to an appropriate level in accordance with this Privacy Policy.
From time to time, we may send you information about our travel packages, promotions, or news we believe may interest you. We will only contact you for marketing purposes where you have provided your consent to do so.
You may opt out of receiving marketing communications at any time by contacting us directly or by using the unsubscribe option included in any email communication we send. Opting out of marketing communications will not affect communications relating to your confirmed bookings or essential service updates.
Anne Lanka Tours may revise this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. We encourage you to review this Policy periodically. The effective date at the top of this document will be updated to reflect when the most recent revision was made.
If you have any questions, concerns, or requests relating to these Terms of Use or this Privacy Policy, or if you wish to exercise any of your data rights, please contact us using the details below:
Email: info@annelankatours.com
WhatsApp: +94 77 843 7450
Phone: +94 77 843 7450